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04-Apr-2019, Ad#: 18198, Views: 23
Category: IT & Telecom



Technical Support Analyst English / Italian (Fulltime)
CRI ameba.eu, s.r.o.
Job location
Prague

Job description
  • You'll be providing software support to our customers who are some of the biggest car brands and dealerships in Italy, that use our technology & information solutions.
  • We look for natural problem solvers and what’s great about us is that we don’t tier. This enables each team member to challenge their own thinking and develop their technical skills and knowledge through dealing with more and more complex software issues.
  • You'll be taking ownership of software related issues and troubleshooting them in order to solve the issue. You'll be working with our customers in order to gather as much information from them as possible and to manage their expectations from case start through to case closure.

What do we offer?
  • 25 days annual leave
  • Company sickness benefit
  • Life Insurance
  • Cafeteria Employee Benefit Programme
  • Vodafone Employee Programme
  • Language Courses
  • Supplementary Pension Savings

Candidates
Internationals

Qualifications
  • Tech support - 1-3 years
  • Customer Service - 1-3 years
  • Education level - Tertiary education - college or bachelors
  • Demonstrates that you can write and speak grammatically in Italian technical and business language and English to an acceptable level (C1/2) Translates technical concepts into plain language
  • Communication - phone, chat, written and Jabber (IM)

Contact
CRI ameba.eu, s.r.o.
Eva Uchytilová
Praha

Phone: +420 601 166 171
E-mail: 
Website: http://www.ameba.eu

Please mention "Workster.com Ad#18198" in your cover letter when applying for this position. 


 
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